Our team is working with a program assistant for the Chatham University Business Department.
As such, our process model illustrates the general workings of this department.
The process begins with the assignment of tasks by the director, which are
broken down and subsequently handled by other staff members. The program
assistant works especially with the management of online data such as keeping
the department Trello progress board up to date and updating social media,
which can then be accessed by students and others seeking to view the
information. The program assistant also works to proofread and evaluate the
general quality of reports in the department.
The process model is presented in a
standard swimlane format as outlined by David Kroenke’s MIS Essentials textbook. The primary roles are the director of the
department, the program assistant, other department staff, and students
accessing the site; we also included web media as an additional role, as these
repositories of data are the result of contributions from several different
members and not one single role.
Works Referenced
Kroenke, D. M., Boyle, R. J., & Poatsy, M. A.
(2017). MIS essentials (4th ed.). New York, NY:
Pearson
Education.
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